Schedule
| Time | Room Klaviyo | Room Gorgias | Room Recharge |
|---|---|---|---|
| 8:30 |
Conference and keynote rooms opening |
||
| 9:00 |
Conference
Digital marketing & growth hacking
Stratégie Marketing: Focuser sur ce qui compte et oublier le bruit (Conference in French)
Jean-Sébastien Crevier
WeCook
|
Conference
Digital marketing & growth hacking
Vision eCommerce 2022: Approvisionnement local, stratégie marketing et l'importance d'une communauté (Conference in French)
Philippe Kyprianou
Hubbvee
|
|
| 9:50 |
Break |
||
| 10:00 |
Conference
Customer experience
De kessé l’expérience client omnicanale? (Conference in French)
Daniel Lafrenière
Daniel Lafrenière Inc.
|
Customer experience
Acquérir et garder ses clients à travers une expérience multicanale (Conference in French)
Philippe-Antoine Defoy
Popeye’s
Pierrick Tourigny
Popeye’s
|
|
| 10:50 |
Break |
||
| 11:00 |
Conference
Customer experience
The rise of customer-first data: How to optimize growth and customer experience in a cookie-less world
Lizzie Nirenberg
Klaviyo
Vivian Kaye
KinkyCurlyYaki
|
Panel
Digital transformation & sales channels
Développement durable: Poursuivre sa mission et véhiculer ses valeurs avec sa stratégie eCommerce (Panel in French)
Alexandre Desabrais
Solios Watches
Jean-Philippe Bergeron
OLA Bamboo
Brigitte Dionne
Scoloco
Cynthia Savard
Oraki
|
Conference
Digital marketing & growth hacking
Hypercroissance des médias sociaux: Capitaliser sur les opportunités d'affaires grâce à TikTok, Instagram et le marketing d'influence (Conference in French)
Jeremy Grandmont
Jinfluence
|
| 11:50 |
Lunch |
||
| 13:00 |
Conference
Digital transformation & sales channels
From B2B to DTC: The Challenges and Benefits of Adding a Sales Channel Through eCommerce
Charles Benoit
CCM Hockey
|
Conference
Digital marketing & growth hacking
La publicité en ligne et enjeux juridiques: Un subtil équilibre (Conference in French)
Caroline Jonnaert
Robic
Élisabeth Lesage-Bigras
Robic
|
Case Study
Amazon and other marketplaces
Tirer profit d’Amazon dans sa stratégie eCommerce avec Garant (Case Study in French)
Caroline White
Garant
Francis Lapierre
Novatize
|
| 13:50 |
Break |
||
| 14:00 |
Conference
Digital marketing & growth hacking
How to keep the growth going in the next era of eComm
Dylan Whitman
Inveterate
|
Case Study
Digital transformation & sales channels
Repousser les limites du prêt-à-boire (Case Study in French)
Étienne Boulay
Atypique
Laurence Duchesne
Atypique
|
Storytelling
Customer experience
Taking your brand subscription first
Elaine Sloboda
Recharge
Russell Markus
Lily CBD
|
| 14:50 |
Break |
||
| 15:00 |
Panel
Operations & Logistics
Les opérations logistiques: La clé d'une expérience client réussie (Panel in French)
Jordan Arshinoff
obibox
Joe Asmar
Altitude Sports
Genevieve Brousseau Provencher
Jus Dose
Alexandre Hubert
Browns Shoes
|
Panel
Digital marketing & growth hacking
Les médias sociaux: Un nouveau levier d’entrepreneuriat eCommerce (Panel in French)
Jessika Dénommée
POP Underwear
Vannessa Mennillo
Mennillo Design
Alex L'Abbée
Ohana
Lucie Rhéaume
Girl Crush Inc. & E-Influence Inc.
|
Case Study
Customer experience
Bunnings : Déploiement de la personnalisation à grande échelle avec la solution eCommerce de Coveo (Case Study in French)
Simon Langevin
Coveo
|
| 16:00 |
Break |
||
| 16:10 |
Panel
Customer experience
Les prochaines tendances eCommerce: Défis et opportunités (Panel in French)
Etienne Plourde
WeCook
Dominic Dubé
Evive
Myriam Belzile-Maguire
Maguire
Jeremiah Curvers
Polysleep
|
Conference
Customer experience
How To Create An Exceptional Customer Experience: 3 Trends for 2022
Michael Potters
Gorgias
|
|
| 17:10 |
Closing remarks |
||
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