In-person event - Terminal de Croisière, Quebec April 8, 2022
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Schedule

Time Room Klaviyo Room Gorgias Room Recharge
8:30

Conference and keynote rooms opening

9:00
Conference Digital marketing & growth hacking

Stratégie Marketing: Focuser sur ce qui compte et oublier le bruit (Conference in French)

Jean-Sébastien Crevier WeCook
Conference Digital marketing & growth hacking

Vision eCommerce 2022: Approvisionnement local, stratégie marketing et l'importance d'une communauté (Conference in French)

Philippe Kyprianou Hubbvee
9:50

Break

10:00
Conference Customer experience

De kessé l’expérience client omnicanale? (Conference in French)

Daniel Lafrenière Daniel Lafrenière Inc.
Customer experience

Acquérir et garder ses clients à travers une expérience multicanale (Conference in French)

Philippe-Antoine Defoy Popeye’s
Pierrick Tourigny Popeye’s
10:50

Break

11:00
Conference Customer experience

The rise of customer-first data: How to optimize growth and customer experience in a cookie-less world

Lizzie Nirenberg Klaviyo
Vivian Kaye KinkyCurlyYaki
Panel Digital transformation & sales channels

Développement durable: Poursuivre sa mission et véhiculer ses valeurs avec sa stratégie eCommerce (Panel in French)

Alexandre Desabrais Solios Watches
Jean-Philippe Bergeron OLA Bamboo
Brigitte Dionne Scoloco
Cynthia Savard Oraki
Conference Digital marketing & growth hacking

Hypercroissance des médias sociaux: Capitaliser sur les opportunités d'affaires grâce à TikTok, Instagram et le marketing d'influence (Conference in French)

Jeremy Grandmont Jinfluence
11:50

Lunch

13:00
Conference Digital transformation & sales channels

From B2B to DTC: The Challenges and Benefits of Adding a Sales Channel Through eCommerce

Charles Benoit CCM Hockey
Conference Digital marketing & growth hacking

La publicité en ligne et enjeux juridiques: Un subtil équilibre (Conference in French)

Caroline Jonnaert Robic
Élisabeth Lesage-Bigras Robic
Case Study Amazon and other marketplaces

Tirer profit d’Amazon dans sa stratégie eCommerce avec Garant (Case Study in French)

Caroline White Garant
Francis Lapierre Novatize
13:50

Break

14:00
Conference Digital marketing & growth hacking

How to keep the growth going in the next era of eComm

Dylan Whitman Inveterate
Case Study Digital transformation & sales channels

Repousser les limites du prêt-à-boire (Case Study in French)

Étienne Boulay Atypique
Laurence Duchesne Atypique
Storytelling Customer experience

Taking your brand subscription first

Elaine Sloboda Recharge
Russell Markus Lily CBD
14:50

Break

15:00
Panel Operations & Logistics

Les opérations logistiques: La clé d'une expérience client réussie (Panel in French)

Jordan Arshinoff obibox
Joe Asmar Altitude Sports
Genevieve Brousseau Provencher Jus Dose
Alexandre Hubert Browns Shoes
Panel Digital marketing & growth hacking

Les médias sociaux: Un nouveau levier d’entrepreneuriat eCommerce (Panel in French)

Jessika Dénommée POP Underwear
Vannessa Mennillo Mennillo Design
Alex L'Abbée Ohana
Lucie Rhéaume Girl Crush Inc. & E-Influence Inc.
Case Study Customer experience

Bunnings : Déploiement de la personnalisation à grande échelle avec la solution eCommerce de Coveo (Case Study in French)

Simon Langevin Coveo
16:00

Break

16:10
Panel Customer experience

Les prochaines tendances eCommerce: Défis et opportunités (Panel in French)

Etienne Plourde WeCook
Dominic Dubé Evive
Myriam Belzile-Maguire Maguire
Jeremiah Curvers Polysleep
Conference Customer experience

How To Create An Exceptional Customer Experience: 3 Trends for 2022

Michael Potters Gorgias
17:10

Closing remarks

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